Intern – IT (cloud-based business systems adoption)

Trainee- & Internships Utrecht Intern Netherlands

Job Description

As JDE Professional, we are the B2B division of Jacobs Douwe Egberts. By reaching consumers when they are out of home – whether at work, in university, in care, in an airport, or a hotel – we strengthen the core purpose of our company: to bring a coffee for every cup.  Today JDE Professional comprises 3200 associates across the world, who are responsible for growing Eur1bn of revenues in over 35 markets. 

We are proud to say that in 2019 we have launched a first class suite of cutting edge cloud-based business systems - Salesforce, Apttus and ClickSoftware - for JDE Professional in 8 markets (Germany, Netherlands, Belgium, UK, Sweden, Norway, Denmark, Spain).  These new systems are underpinned by a complete overhaul and global harmonisation of all operational business processes.  Together these new processes and products will dramatically enhance our customers’ experience of JDE Professional and our ability to drive growth with them.  Internally these changes will also transform the way we work in Sales, Marketing, Finance and Operations: from lead generation, to webshop sales, to automated contract creation, through to dynamic route planning for our field engineers.

But going live with these new processes and systems is just the start of the journey.  From May 2019 we also created a brand new Professional DevOps team to ensure these new processes are adopted effectively in all markets and that the suite of products remain fit for the future.  This team consists of both business and IT roles, working together seamlessly as one virtual team in a bi-weekly sprint schedule. 

We’re inviting you to join our DevOps organisation. As an intern you will join a cross-functional team and work along Global and Local Product Teams, users, developers and other relevant stakeholders and deep-dive in our solutions. You will deliver a user adoption report and recommendations that will be actually implemented and used and will not end up in drawer.

What You’ll Do

  • Measuring, enquiring, analysing, and reporting on actual user data from various systems throughout the customer lifecycle
  • Collaborating with various cross-functional international teams at JDE, to visualize and document all internal and external stakeholders needs excellent and create consistent customer experience.
  • Investigate market trends on adoption improvement and share best practices.
  • Consolidate all the numbers, findings, recommendations into a concrete report and improvement plan.



If you’re brimming with entrepreneurial spirit and a drive to succeed, you’ll fit right in at JDE. Working globally and locally, our Associates have been positively influencing the world of coffee for over 265 years. We love people who are not afraid to try, and who try until they get it right. We value strong convictions and encourage debate. And all this in an open, friendly environment where you can approach anyone and grow any way you like.

In order to be successful in this role you need to:

  • Be a bachelor or master student in the field of IT related studies
  • Live in The Netherlands.
  • Have affinity with IT and the latest (cross media) technologies and adoption management.
  • Know how to write attractive and understandable content about sometimes complicated (technical) topics.
  • Be independent, ambitious and result-driven.
  • Be pragmatic, proactive, and you enjoy coming up with new ideas.
  • Work in an accurate and structured manner.
  • Be an enthusiastic team player.
  • Be fluent in English. Dutch is a nice to have.

Additional Information

What We Offer

  • 40 hours internship for three to six months.
  • You will be part of a small enthusiastic and dedicated team.
  • A dynamic, international environment where you can learn at a fast pace.
  • A great chance to develop yourself as an adoption expert and learn about internal communications at a high level.
  • Internship allowance (the monthly internship allowance is € 500,- for a WO student, based on a fulltime 40 hour workweek) and travel compensation.

 The internship starts per February and the duration will be 3-6 months. 

Are you an ambitious student looking for a challenging internship to give you a hands-on experience of what a career in a growing technology company would be like and expose you to a network of the top people in higher education and technology?

Apply to become our next successful team member. We will match you with a challenge you can not only thrive in but also own the successes of. Meanwhile, you will be surrounded by people passionate about coffee and building its technology for the future.

For more than 265 years, JACOBS DOUWE EGBERTS (JDE) is inspired by its belief that it’s amazing what can happen over a cup of coffee or tea. We are fuelled by our purpose of unleashing the possibilities of coffee and tea to create a better future. Today, our coffee & tea portfolio is available in more than 100 developed and emerging markets, through a portfolio of over 50 brands that collectively cover the entire category landscape led by leading household names such as L’OR, Jacobs, Senseo, Tassimo, Douwe Egberts, Old Town, Super, Pickwick and Moccona. 

JDE is part of JDE Peet’s, the world’s largest pure-play coffee and tea company, headquartered in The Netherlands.

What’s it like to work at JDE?

We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JDE: A coffee & tea for every cup.

At JDE, we're Made to Stand Out. Every day we are progressive in outlook, ambitious in nature, resourceful in action and decisive in approach, bringing coffee and tea moments to everyone around the world.